FAQ's
Have a question? You may find your answer hereWhere can I buy Johanna Ortiz around the world?
Please use our stockists locator to find the nearest retailers to you if you wish to purchase in stores. Unfortunately, due to several local regulations our online store doesn’t ship within Colombia. If you’re located in this country, our stores in Cali and Bogotá will be happy to help.
Boutique in Cali: Calle 16 #103-00 Local 12 Centro Comercial Casa del Rio Sur
Boutique in Bogotá: Calle 82 #11-75 Centro Comercial El Retiro Local 157
What currency is used in our website?
Can I pre-order through JO's website?
Is this item from a past collection available?
How do I know my size?
Size guides are available in each product page, just click on “READ MORE” on the description to find our size chart and measurements.

Which countries does Johanna Ortiz ship to?
We ship to all countries, except Colombia. If you’re located in this country, our stores in Cali and Bogotá will be happy to help.
Boutique in Cali: Calle 16 #103-00 Local 12 Centro Comercial Casa del Rio Sur
Boutique in Bogotá: Calle 82 #11-75 Centro Comercial El Retiro Local 157